Receiving Clear Notifications Unexpectedly for Generic Alert Log Error Status Metric
(Doc ID 604385.1)
Last updated on JANUARY 19, 2023
Applies to:
Enterprise Manager Base Platform - Version 10.2.0.1 to 11.1.0.1 [Release 10.2 to 11.1]Information in this document applies to any platform.
Symptoms
Enterprise Manager (EM) 10g or 11g Grid Control
Email notification has been enabled for Clear / Critical / Warning Severity states, for Metrics:
Generic Alert Log Error
Generic Alert Log Error Status
A Clear email notification is received for the Generic Alert Log Error Status metric as shown below:
The Message indicates: 0 distinct types of ORA- errors have been found in the alert log.
However, checking in EM Grid Control shows that the warning and/or critical alerts that have been
raised for the Generic Alert Log Error metric have still not been cleared manually.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |