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Receiving Clear Notifications Unexpectedly for Generic Alert Log Error Status Metric (Doc ID 604385.1)

Last updated on JANUARY 19, 2023

Applies to:

Enterprise Manager Base Platform - Version to [Release 10.2 to 11.1]
Information in this document applies to any platform.


Enterprise Manager (EM) 10g or 11g Grid Control


Email notification has been enabled for Clear / Critical / Warning Severity states, for Metrics:

Generic Alert Log Error
Generic Alert Log Error Status

A Clear email notification is received for the Generic Alert Log Error Status metric as shown below:

The Message indicates: 0 distinct types of ORA- errors have been found in the alert log.

However, checking in EM Grid Control shows that the warning and/or critical alerts that have been
raised for the Generic Alert Log Error metric have still not been cleared manually.



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