Creating an Administrator in Enterprise Manager gives error "Administrator Name Already Exists" (Doc ID 874116.1)

Last updated on MARCH 01, 2012

Applies to:

Enterprise Manager Base Platform - Version: 10.2.0.5 to 12.1.0.1.0 - Release: 10.2 to 12.1
Information in this document applies to any platform.

Symptoms

Attempting to create an Administrator in Enterprise Manager Grid Control or Enterprise Manager Cloud Control returns :-
 

Administrator name XXXX already exists. Select another administrator name

for eg.

Administrator name scott already exists. Select another administrator name



Checking in Setup/Security/Administrators (Cloud Control) or Setup/Administrators (Grid Control) shows that there are no Enterprise Manager administrator accounts using the name which was specified.


Cause

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