Adding an MSAD/LDAP User Directory Causes Shared Services To Take a Long Time To Start
(Doc ID 1078758.1)
Last updated on FEBRUARY 14, 2022
Applies to:
Hyperion BI+ - Version 9.3.1.0.00 and laterInformation in this document applies to any platform.
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Symptoms
Adding a new MSAD/LDAP User Directory causes the starting of Shared Services to take a long time.
1. Add a new MSAD/LDAP User Directory using the Shared Services User Management Console.
2. Stop and start Shared Services. Starting takes a long time, i.e. up to 15 minutes.
3. The CSS.XML (v9x)/CSSConfig (v11+) now contains references to the new MSAD/LDAP User Directory.
4. Cannot launch the SS User Management Console. "Page cannot be displayed" error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |