Error When Changing The Native User Password In Shared Services And Workspace
(Doc ID 1238894.1)
Last updated on AUGUST 29, 2024
Applies to:
Hyperion BI+ - Version 11.1.1.3.00 and laterInformation in this document applies to any platform.
Symptoms
Scenario #11. Login to Shared ServicesScenario #2
2. Right Click on a Native User > Properties
3. Provide the Current Password, New Password
4. Click OK. It throws the following error"31:1101:JNDI error"
1. Login to Workspace.
2. Click File-Preferences > Authentication Tab.
3. Provide the New password.
4. Click OK. It throws the following error"Preferences failed to save correctly:
CommitUserPrefs:user failed with message preferences failed to save correctly"
Cause
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In this Document
Symptoms |
Cause |
Solution |