EPM Agent Service Core Dumps When Starting
(Doc ID 1312460.1)
Last updated on AUGUST 29, 2024
Applies to:
Hyperion BI+ - Version 11.1.1.3.00 and laterIBM AIX on POWER Systems (64-bit)
Symptoms
When moving EPM from one AIX 6.1 server to another AIX 6.1 server with the same hostname and the same ip address, the Open LDAP and Shared Services are started successfully. When starting the Agent Service through ./startAgent.sh file from <Hyperion Home>/common/workspacert/bin folder, it says 'Started Agent Successfully'.
But when doing a netstat -an | grep 6800
6800 will not be listening and the Java Core Dump is generated.
No logs are generated under <Hyperion Home>/logs/Biplus folder except the Agent.log. The Agent.log has the following information:
<log4j:event logger="agent" timestamp="1302512039567" level="OFF" thread="main">^M
<log4j:message><![CDATA[starting agent process ...]]></log4j:message>^M
</log4j:event>^M
^M
<log4j:event logger="agent" timestamp="1302512039574" level="OFF" thread="main">^M
<log4j:message><![CDATA[creating instance of HITRegistryUtil ...]]></log4j:message>^M
</log4j:event>^M
Cause
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