EPM Agent Service Core Dumps When Starting (Doc ID 1312460.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.3.00 and later
IBM AIX on POWER Systems (64-bit)
***Checked for relevance on 23-Aug-2013***

Symptoms

When moving EPM from one AIX 6.1 server to another AIX 6.1 server with the same hostname and the same ip address, the Open LDAP and Shared Services are started successfully. When starting the Agent Service through ./startAgent.sh file from <Hyperion Home>/common/workspacert/bin folder, it says 'Started Agent Successfully'.


But when doing a netstat -an | grep 6800


6800 will not be listening and the Java Core Dump is generated.

No logs are generated under <Hyperion Home>/logs/Biplus folder except the Agent.log. The Agent.log has the following information:

<log4j:event logger="agent" timestamp="1302512039567" level="OFF" thread="main">^M
<log4j:message><![CDATA[starting agent process ...]]></log4j:message>^M
</log4j:event>^M
^M
<log4j:event logger="agent" timestamp="1302512039574" level="OFF" thread="main">^M
<log4j:message><![CDATA[creating instance of HITRegistryUtil ...]]></log4j:message>^M
</log4j:event>^M

Cause

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