My Oracle Support Banner

http 401.1 Error when Trying to Access Workspace Using IIS as HTTP Server. (Doc ID 1320687.1)

Last updated on JANUARY 14, 2020

Applies to:

Hyperion BI+ - Version 9.3.1.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 05-Apr-2013***

Symptoms


Version 9.3.1

When trying to connect to workspace, using IIS as a HTTP server, the following error message is received:

You are not authorized to view this page
You do not have permission to view this directory or page using the credentials that you supplied.

Please try the following:

Contact the Web site administrator if you believe you should be able to view this directory or page.
Click the Refresh button to try again with different credentials.

http Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)

Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Authentication, Access Control, and About Custom Error Messages.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.