Running DRM Exports Via Batch Client Results in: "This Request Operation Sent to net.tcp://Server:port/oracle/drm/engine/jobmgr Did not Receive a Reply Within the Configured Timeout (01:00:00)" (Doc ID 1339608.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.0.00 to 11.1.2.1.000 [Release 11.1]
Information in this document applies to any platform.

Symptoms

1. When running an export via the DRM batch client, the following error is seen:
 

Error received from DRM Process Manager service using address: net.tcp://server:port/Oracle/Drm/ProcessManager/: This request operation sent to net.tcp://server:port/Oracle/Drm/Engine/JobMgr did not receive a reply within the configured timeout (01:00:00). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client."


2. The export takes a long time to run.
3. The export saves the results of the export to a local file.

Cause

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