Workspace Static Content (Help Docs) are Throwing Http 404 Error on Clustered IIS Servers (Doc ID 1357647.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.3.00 and later
Information in this document applies to any platform.
***4.1.2015**

Symptoms

HTTP Error 404 when opening the Help from workspace client.
web server log files shows the following error:
W3SVC1 IP GET /workspace/docs/tr/bpmui/user/launch.html - 80 - 404 0 0 203

Cause

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