11.1.1.x Installer Fails on Windows 2008 / Windows 7 Due to UAC (User Account Control) (Doc ID 1367882.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.4.000 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Aug-2013***

Symptoms


11.1.1.x installer fails on Windows 2008 / Windows 7 because UAC is enabled on the Windows OS. When launching the installer, the installer window closes in 30 secs with an error as follows:

".................
Checking User Account Control (UAC) state...
User Account Control is enabled. Installation may lead to unpredictable results and thus will be stopped.
Some of preinstall checks failed. Correct it and rerun installation.
Writing logs to "C:\Users\<UserName>\AppData\Local\Temp\installTool-install-stdout.log" and "C:\Users\<UserName>\AppData\Local\Temp\installTool-install-stderr.log"

The window will be closed automatically in 30 seconds."

Cause

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