The "Authenticating User" Message Circles Indefinitely on a Random Basis When Logging Into EPM Workspace (Doc ID 1369639.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

The "Authenticating User" message circles indefinitely on a random basis when logging into Workspace. Only a reboot of the servers allows you to log back in to Workspace.

Cause

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