Analytic Provider Services (APS) v11.1.2.x Web Application Service Fails to Start Successfully Error: "BEA-000386 - Authentication denied: Boot identity not valid" (Doc ID 1392670.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase - Version 11.1.2.1.000 and later
Generic Windows
Feb 6, 2015

Symptoms

The Analytic Provider Services Web Application (APS) service fails to start successfully.  Using the Windows Services console, the APS process starts but ends after a few seconds.  The Hys9aps-sysout.log reports the following error:

<Critical> <WebLogicServer> <BEA-000386> <Server subsystem failed. Reason: weblogic.security.SecurityInitializationException: Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid.....

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms