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Analytic Provider Services (APS) v11.1.2.x Web Application Service Fails to Start Successfully Error: "BEA-000386 - Authentication denied: Boot identity not valid" (Doc ID 1392670.1)

Last updated on JULY 26, 2022

Applies to:

Hyperion Essbase - Version and later
Generic Windows
Feb 6, 2015


The Analytic Provider Services Web Application (APS) service fails to start successfully.  Using the Windows Services console, the APS process starts but ends after a few seconds.  The Hys9aps-sysout.log reports the following error:

<Critical> <WebLogicServer> <BEA-000386> <Server subsystem failed. Reason: Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file ( is not valid.....


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