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Using Process Monitor to Troubleshoot the ODI / HFM Error 'com.hyperion.odi.common.ODIHAppException: Error occurred while loading driver' (Doc ID 1437902.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Hyperion Financial Management - Version 9.3.1.0.00 and later
Oracle Data Integrator - Version 10.1.3.4.0 and later
Information in this document applies to any platform.

Purpose

The purpose of this article is to explain how to run a Windows Process Monitor trace and decipher the results to help with ODI problems related to the HFMDriver.dll when using the HFM KMs.

This document is intended to assist troubleshooting process, when variations of the following Java stack trace appear:

com.hyperion.odi.common.ODIHAppException: Error occurred while loading driver

The same troubleshooting procedure is equally valid in ODI 10g and 11g, but there are differences in where the HFMDriver.dll is located. Please see <Document 1379286.1> for the specifics of where the HFMDriver.dll is located in the respective releases.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Step 1 - Taking a Procmon Trace:
 Step 2 - Analyzing the trace:
 Tips for Cases When an HFMDriver.dll with an Incorrect Architecture is Being Loaded (i.e. 32 bit when 64 bit is Required and Vice Versa)
References

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