When Using Batch Bursting In Scheduler, Some Financial Reporting (FR) Reports Fail To Generate In PDF, An Error Is Thrown: "Error while saving as PDF Index: 1, Size: 1" (Doc ID 1504257.1)

Last updated on AUGUST 11, 2021

Applies to:

Symptoms

Add an FR report to a batch and then attempt to burst it to several (25-30) members of a dimension. Choose PDF and Email for the output options. Each time this batch runs, a few of the PDF documents do not generate.  The batch details show the error:

Error while saving as PDF
Index: 1, Size: 1

It's not always the same reports that fail, but about 3-5 are impacted with each run.  If you concurrently choose another output form for the batch (such as Snapshot or HTML), all copies of the report are generated successfully to those formats despite the PDF failures.  If the number of members from the bursting list is reduced to, say, 10-15, there are no failures.

Cause

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