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Using Remote Diagnostic Agent (RDA) to Troubleshoot Oracle Hyperion EPM 11.1.2.x Hyperion Essbase (Doc ID 1512267.1)

Last updated on NOVEMBER 17, 2019

Applies to:

Hyperion Essbase - Version 11.1.2.0.00 to 11.1.2.3.000 [Release 11.1]
Information in this document applies to any platform.
Remote Diagnostic Agent (RDA) is a useful instrumentation utility developed by Oracle and scripted to collect troubleshooting information on more than 160 Oracle applications.
RDA is bundled with Enterprise Performance Management 11.1.2.0 and later.
As the tool typically is updated every quarter, it is typically out of date and will need to be updated.
(Video in this KM note has been removed due to being outdated)

Purpose

Encourage users to collect a wide selection of Oracle Hyperion Essbase targeted and useful information using RDA by collecting service logs, servlet logs, configuration files, Hyperion Registry data, Microsoft Windows Event logs, and Microsoft Windows Registry focused on Essbase.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 RDA Setup
 PreInstall RDA Tools
 Viewing Collected EPM Related Data
 Essbase Collected Data
References

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