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Using Remote Diagnostic Agent (RDA) to Troubleshoot Oracle Hyperion EPM 11.1.2.x Hyperion Production Reporting/SQR [Video] (Doc ID 1515948.1)

Last updated on MAY 31, 2018

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 to 11.1.2.3.000 [Release 11.1]
Information in this document applies to any platform.
Remote Diagnostic Agent (RDA) is a useful instrumentation utility developed by Oracle and scripted to collect troubleshooting information on more than 160 Oracle applications. RDA is bundled with Enterprise Performance Management 11.1.2.0 and later. As the tool typically is updated every quarter, the default install is typically out of date and will need to be updated (to at least version 8.00).

Purpose

Encourage users to collect Production Reporting/SQR targeted and useful information using RDA by collecting service logs, servlet logs, configuration files, Hyperion Registry data, Microsoft Windows Event logs, and Microsoft Windows Registry focused on Essbase. Production Reporting/SQR includes: Activator, SQR Server (ODBC, DB2, DDO, Informix, Oracle, Sybase), Developer, SPF Viewer, and Java components (Enhance HTML/Advanced Graphics).

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 RDA Setup
 PreInstall RDA Tools
 Running the Production Reporting Profile
 Viewing Collected EPM Related Data
 Viewing Collected PR/SQR Data
References

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