Using Remote Diagnostic Agent (RDA) to Troubleshoot Oracle Enterprise Performance Manager 11.1.2.x Hyperion Production Reporting/SQR [Video]
(Doc ID 1515948.1)
Last updated on NOVEMBER 21, 2023
Applies to:
Hyperion BI+ - Version 11.1.2.0.00 to 11.1.2.3.000 [Release 11.1] Information in this document applies to any platform.
Remote Diagnostic Agent (RDA) is a useful instrumentation utility developed by Oracle and scripted to collect troubleshooting information on more than 160 Oracle applications. RDA is bundled with Enterprise Performance Management 11.1.2.0 and later. As the tool typically is updated every quarter, the default install is typically out of date and will need to be updated (to at least version 8.00).
Purpose
Encourage users to collect Production Reporting/SQR targeted and useful information using RDA by collecting service logs, servlet logs, configuration files, Hyperion Registry data, Microsoft Windows Event logs, and Microsoft Windows Registry focused on Essbase. Production Reporting/SQR includes: Activator, SQR Server (ODBC, DB2, DDO, Informix, Oracle, Sybase), Developer, SPF Viewer, and Java components (Enhance HTML/Advanced Graphics).
Troubleshooting Steps
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