Unable To Connect Smartview Client To Strategic Planning Addin

(Doc ID 1584160.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Hyperion Strategic Finance - Version 11.1.2.2.301 and later
Information in this document applies to any platform.

Symptoms

Unable to see entity structures in SmartView for 11.1.2.2.301 of Strategic Finance/Planning. There are no errors. When connecting via "Shared Connections" to "Strategic Planning", it only displays a white screen. If you use "Private Connections", you are able to reach the HSF Database, but cannot see any entities.

Changes

 New installation

Cause

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