HPCM: Unable To Launch SmartView From HPCM (Doc ID 1633765.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Profitability and Cost Management - Version 11.1.2.2.000 and later
Information in this document applies to any platform.
12.1.15

Symptoms

Unable to launch SmartView from HPCM

When  SmartView is launched from HPCM (Stage balancing) , error: Connection to the serviceProvider is not possible, The server name is not connected  - is generated and no data is displayed in Smartview.

Cause

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