My Oracle Support Banner

User Status as Active in Essbase Even After Deactivated in Hyperion Shared Services (Doc ID 1639172.1)

Last updated on JULY 26, 2022

Applies to:

Hyperion Essbase Administration Services - Version and later
Information in this document applies to any platform.


Created new Users in Shared Services, but some users are inactive. After deactivating the Users in Shared Services, still it is showing as User Status as Active in Essbase and showing the Error message "User@Native Directory does not exist"


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.