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User Status as Active in Essbase Even After Deactivated in Hyperion Shared Services (Doc ID 1639172.1)

Last updated on JULY 26, 2022

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.2.104 and later
Information in this document applies to any platform.

Symptoms

Created new Users in Shared Services, but some users are inactive. After deactivating the Users in Shared Services, still it is showing as User Status as Active in Essbase and showing the Error message "User@Native Directory does not exist"



Cause

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In this Document
Symptoms
Cause
Solution


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