Data Load Failed In FDMEE After Installing The Patch 11.1.2.3.200

(Doc ID 1641007.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

After applying FDM EE 11.1.2.3.200 patch, data load fails throwing an error message:

2014-03-21 16:36:44,516 INFO [AIF]: FDMEE Process Start, Process ID: 119
2014-03-21 16:36:44,531 INFO [AIF]: FDMEE Logging Level: 4
2014-03-21 16:36:44,531 INFO [AIF]: FDMEE Log File: G:\OracleEPM\FDMEE\outbox\logs\CGI-Main_119.log
2014-03-21 16:36:44,531 INFO [AIF]: User:EPMAdmin
2014-03-21 16:36:44,531 INFO [AIF]: Location:CGITST (Partitionkey:3)
2014-03-21 16:36:44,531 INFO [AIF]: Period Name:Apr-2013 (Period Key:30/04/13 00:00)
2014-03-21 16:36:44,531 INFO [AIF]: Category Name:Actual (Category key:1)
2014-03-21 16:36:44,531 INFO [AIF]: Rule Name:CGITST (Rule ID:33)
2014-03-21 16:37:13,453 INFO [AIF]: Jython Version: 2.5.1 (Release_2_5_1:6813, Sep 26 2009, 13:47:54)
[Oracle JRockit(R) (Oracle Corporation)]
2014-03-21 16:37:13,453 INFO [AIF]: Java Platform: java1.6.0_37
2014-03-21 16:37:13,453 INFO [AIF]: Log File Encoding: UTF-8
2014-03-21 16:37:29,906 INFO [AIF]: -------START IMPORT STEP-------
2014-03-21 16:37:52,828 INFO [AIF]: File Name: CGIA.txt
2014-03-21 16:37:52,969 FATAL [AIF]: Error in Comm.doScriptInit
Traceback (most recent call last):
  File "", line 274, in doScriptInit
  File "", line 1428, in getEpmOracleHome
ImportError: No module named hyperion

2014-03-21 16:37:54,031 FATAL [AIF]: Error in Launch GL Load Balances Data
2014-03-21 16:37:54,047 INFO [AIF]: FDMEE Process End, Process ID: 119

 

This issue has happens on Windows Server 2003 with compact deployment of FDMEE

Cause

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