My Oracle Support Banner

Primary Note On Exalytics Instrumentation And Diagnostics - Use To Diagnose and Troubleshoot Problems on Exalytics (Doc ID 1662439.1)

Last updated on APRIL 02, 2024

Applies to:

Hyperion Essbase - Version 11.1.2.2.000 and later
Oracle Cloud Infrastructure - Version N/A and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.0 to 12.2.1.3.0 [Release 11g to 12g]
Linux OS - Version Oracle Linux 5.5 with Unbreakable Enterprise Kernel [2.6.32] and later
Oracle TimesTen In-Memory Database - Version 11.2.2.2.0 and later
Information in this document applies to any platform.
 


Purpose

 This is a primary note on Exalytics Instrumentation / diagnostics utilities.

Scope

 

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Scope
Details
 What is meant by "Instrumentation" or "Diagnostics"
 Hardware Instrumentation and Diagnostics
 Auto Service request (ASR) -  use to monitor hardware and components and automatically open Support Request (SR) when errors detected
 ASRExacheck - use to validate communication between Exa* nodes and ASR Manager
 Exalytics Diagnostics - use to collect disk sub-system information when disk error suspected
 ILOM Snapshot - use to collect service processor diagnostic data for failing/failed hardware components (dimm, processor, fan, power supply, etc.)
 Linux Operating System and Oracle Virtual Machine (OVM)
 OSWatcher - use to collect operating system and network metrics for Linux performance issues
 Sosreport - use to collect operating system data including network configuration and logs for Linux OS issues
 VMPinfo3 - use to gather messages, logs and other data for Exalytics OVM environments
 Software Applications
 Remote Diagnostic Agent (RDA) - use to collect product versions, log files and configuration for OBIEE and TimesTen on Exalytics
 OBIEE Diagnostics - use to collect configuration, log and debug information for OBIEE problems on Exalytics
 Enterprise Performance Management (EPM) and Essbase - use to collect and validate configuration and logs for Essbase and EPM problems on Exalytics
 Times Ten
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.