My Oracle Support Banner

Enterprise Performance Management Workspace Login Hangs Randomly (Doc ID 1674307.1)

Last updated on AUGUST 11, 2021

Applies to:

Hyperion BI+ - Version to [Release 11.1]
Information in this document applies to any platform.


Login to Workspace hangs randomly. Login page shows message "Authenticating..." and never successfully logs in to Workspace. Issue gets resolved by restarting following service.

EPM 11.1.2.x - Raframework Agent services

EPM 11.1.1.x - Workspace Agent services


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.