HSVDataSource.exe Process Crashes With High Memory Usage When Opening HFM Web Data Entry Forms or Data Grids (Doc ID 1916596.1)

Last updated on APRIL 27, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.2.000 and later
Information in this document applies to any platform.

Symptoms

In Hyperion Financial Management (HFM) application when opening some Web Data Entry Forms (WDEF) or Data Grids, the browser hangs and never opens the relevant module. In Windows Task Manager the HSVDataSource.exe process is shown to consume all available memory. Once this happens it is no longer possible to login to EPM system until HSVDataSource.exe process is killed.

Cause

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