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HSF - Cannot Connect To Hyperion Strategic Finance (HSF) Through SmartView Using A Redirect URL (Doc ID 1924615.1)

Last updated on MARCH 05, 2021

Applies to:

Hyperion Strategic Finance - Version 11.1.2.3.501 and later
Information in this document applies to any platform.

Symptoms

It is not possible to connect to Hyperion Strategic Finance (HSF) through SmartView using a redirect URL. All environments are able to connect directly to the Shared Workspace URL: http:\WorkspaceServer:19000\WorkSpace\SmartViewProviders. An XML file on the web server is used to load balance and redirect private connections.

Testing a direct web browser URL sees the SmartView connection: localhost:8900\StrategicPlanning\SmartView, but XML rediriect is not working.

Cause

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In this Document
Symptoms
Cause
Solution
References


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