It Is Not Possible to Connect To Hyperion Strategic Finance (HSF) Through SmartView Using a Redirect URL

(Doc ID 1924615.1)

Last updated on MAY 24, 2017

Applies to:

Hyperion Strategic Finance - Version 11.1.2.3.501 and later
Information in this document applies to any platform.

Symptoms

It is not possible to connect to Hyperion Strategic Finance (HSF) through SmartView using a redirect URL. All environments are able to connect directly to the Shared Workspace URL: http:\WorkspaceServer:19000\WorkSpace\SmartViewProviders. An XML file on the web server is used to load balance and redirect private connections.

Testing a directl web browser URL sees the SmartView connection: localhost:8900\StrategicPlanning\SmartView, but XML rediriect is not working.

Cause

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