FCM 11.1.2.3.500 Error "Failed to create new database connection using datasource.RootCause:[oracle/security/jps/service/credstore/CredentialAlreadyExistsException]"

(Doc ID 1951137.1)

Last updated on AUGUST 04, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

You have recently applied Patch 17529887 (Patch Set Update 11.1.2.3.500).  As part of the additional installation steps for Financial Close Management (FCM), you run the database and SOA Deployment script <EPM_ORACLE_HOME>/products/FinancialCloseManagement-Common/scripts/FCMPS3500.bat and receive the following error:

Logging configuration class "oracle.core.ojdl.logging.LoggingConfiguration" failed
oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52042: undefined property: ${EPM_ORACLE_INSTANCE}.
com.hyperion.hit.registry.RegistryUtils createNewConnection
SEVERE: Failed to create connection from data source. RootCause:oracle/security/jps/service/credstore/CredentialAlreadyExistsException.
PM com.hyperion.hit.registry.exceptions.RegistryException
INFO: Registry Exception Occured - Failed to create new database connection using datasource.RootCause:[oracle/security/jps/service/credstore/CredentialAlreadyExistsException]
PM com.hyperion.hit.registry.Registry lookupComponents
INFO: EPMREG-11043

Cause

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