Hyperion Financial Management (HFM) EPMA Application Deployment Hangs at 10% Without Error (Doc ID 1998253.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.1.600 and later
Information in this document applies to any platform.

Symptoms

When deploying Hyperion Financial Management (HFM) from EPMA (Enterprise Performance Management Architect), deployment process shows 10% and never completes. However, the new metadata changes shows in HFM application.

EPMA sends out the Metadata XML file to HFM. HFM loads the metadata but it will not respond back to EPMA on status of deployment. Due to the communication issue, EPMA application status shows "Deployment Pending". EPMA application diagnostics needs to be ran to fix the application status in EPMA.

HSVEventlog.log in HFM server displays below error during the Metadata load in HFM.

Error loading type library/DLL.
System Message Details
Error Reference Number: {B0EED2FD-C0D4-4E74-86AD-C60AFC5D89C0} Num: -2147312566; User: Type: 0; DTime: 3/16/2015 11:03:05 AM; Svr: XXXXXX; Application:
File Error List
File: AgentHelper.cpp Version: 11.1.2.1.602.4465 Line: 1856 Error: (-2147312566)(0x80029C4A)(Error loading type library/DLL.)
File: AgentHelper.cpp Version: 11.1.2.1.602.4465 Line: 1587 Error: (-2147312566)(0x80029C4A)(Error loading type library/DLL.)

Cause

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