'HTTP Error 404.3 - Not Found' When Logging on to a Newly Installed DRM System (Doc ID 2014090.1)

Last updated on MARCH 08, 2017

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.4.302 and later
Information in this document applies to any platform.

Symptoms

You are unable to access the DRM web client after doing a new installation and the browser displays the following message:
 

HTTP Error 404.3 - Not Found

The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

Most likely causes:
•It is possible that a handler mapping is missing. By default, the static file handler processes all content.
•The feature you are trying to use may not be installed.
•The appropriate MIME map is not enabled for the Web site or application. (Warning: Do not create a MIME map for content that users should not download, such as .ASPX pages or .config files.)
•If ASP.NET is not installed.

Changes

 This is a new environment where DRM has never been installed and deployed to IIS before.

Cause

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