'Exception While Getting SOA Information' Error When Doing A Deploy To SOA (Doc ID 2021276.1)

Last updated on OCTOBER 06, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.3.000 to 11.1.2.4.000 [Release 11.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Deploy to SOA cluster fails for the The following 3 tasks are failing in the EPM System Configurator:


Close Manager > Deploy to SOA
Reconciliation Manager > Deploy to SOA for FDM EE
Reconciliation Manager > Deploy to SOA

Note: This is a single step in 11.1.2.4.

 

Error:

 

2015-06-12T15:07:04.625-05:00] [EPMCFG] [WARNING] [EPMCFG-01001] [oracle.EPMCFG] [tid: 19] [ecid: 0000KrdOVsbDsXuLwaP5iW1LUniw000002,0] [SRC_CLASS: com.oracle.fcc.common.DeployToSOAHelper] trace: NOTE: soaServerBean is null!!!
[2015-06-12T15:07:04.625-05:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 19] [ecid: 0000KrdOVsbDsXuLwaP5iW1LUniw000002,0] [SRC_CLASS: com.oracle.fcc.common.DeployToSOAHelper] trace: exception while getting SOA information
[2015-06-12T15:07:04.627-05:00] [EPMCFG] [ERROR] [EPMCFG-01020] [oracle.EPMCFG] [tid: 19] [ecid: 0000KrdOVsbDsXuLwaP5iW1LUniw000002,0] [SRC_CLASS: com.oracle.arm.ARMDeployToSOAForERPI] Error: [[
com.hyperion.cis.config.ProcessingException: com.hyperion.cis.config.ProcessingException: Cannot obtain SOA information from EM. Please check log files
at com.oracle.fcc.common.DeployToSOAHelper.initSOAServerBean(DeployToSOAHelper.java:392)
at com.oracle.fcc.common.DeployToSOAHelper.inititalize(DeployToSOAHelper.java:220)
at com.oracle.fcc.common.DeployToSOAHelper.<init>(DeployToSOAHelper.java:119)
at com.oracle.arm.ARMDeployToSOAForERPI.execute(ARMDeployToSOAForERPI.java:30)
at com.hyperion.cis.CustomTaskProcessor.execute(CustomTaskProcessor.java:100)
at com.hyperion.config.wizard.impl.RunAllTasks.executeCustomTask(RunAllTasks.java:620)
at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:403)
at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:92)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.hyperion.cis.config.ProcessingException: Cannot obtain SOA information from EM. Please check log files
at com.oracle.fcc.common.DeployToSOAHelper.initSOAServerBean(DeployToSOAHelper.java:386)
... 8 more

 

Cause

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