Error When Trying To Login To Workspace: "The startup document specified does not exist in the repository. Select a new startup document on the General preferences tab." (Doc ID 2021368.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.3.503 and later
Information in this document applies to any platform.

Symptoms

You've logged into Workspace but instead of the landing page, errors result:

> "The startup document specified does not exist in the repository. Select a new startup document on the General preferences tab."

When you click OK, another error is generated:

   "An error occurred processing the result from the server."

Then this error:

   "URI: https://servername/raframework/browse/dyn
    Description: An invalid content type 'text/html; charset=UTF-8' was found instead of '[text|application]/xml'
     java.lang.NoSuchMethodError: com/hyperion/hit/registry/LogicalWebAppComponent.getExternalUrl()Ljava/net/URL"


Changes

EPM product patches were recently installed

Cause

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