EPMA Dimension Server Locks Up When 100,000+ Users Are in Active Directory

(Doc ID 2023694.1)

Last updated on DECEMBER 12, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

The EPMA Dimension Server fails to completely initialize more active users to cache the user lists.

The messages are:

[2015-06-17T15:46:08.255-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20331] [oracle.EPMCSS.CSS] [tid: 11] [ecid: 0000Ks3D6aH4mn45zV5EiW1LWTW^000002,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Cache building is done for the providers, now started unifying the cache. This is a status messages. No action required.
[2015-06-17T15:46:08.255-05:00] [EPMCSS] [WARNING] [EPMCSS-10083] [oracle.EPMCSS.CSS] [tid: 11] [ecid: 0000Ks3D6aH4mn45zV5EiW1LWTW^000002,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Failed to unify group cache. null. Refer to Shared Services Security log file for more details.

The Dimension Library and Application Library cannot be opened.

Cause

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