EPM System Configurator Components Are Not Displayed And Unable To Complete Configuration (Doc ID 2031062.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.4.000 to 11.1.1.4.104 [Release 11.1]
Information in this document applies to any platform.

Symptoms

When Enterprise Performance Management (EPM) System Configurator is launched, it does not display any components.  This stops the configuration from proceeding.

The following error is seen in the configtool.log file:

(Jul 13, 2015, 00:53:56 AM), com.hyperion.cis.config.dependencies.DependencyConfiguration, ERROR, Can't load dependency class:
java.lang.ClassNotFoundException: com.hyperion.avalanche.config.AvalancheTasksDependency
at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:242)
at com.hyperion.cis.config.Configurator.loadClass(Configurator.java:184)
at com.hyperion.cis.config.dependencies.DependencyConfiguration.loadCustomDependency(DependencyConfiguration.java:109)

Cause

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