Inability To Load or Clear a Customised Views of BI Interactive Dashboard from EPM Workspace
(Doc ID 2034382.1)
Last updated on FEBRUARY 28, 2022
Applies to:Oracle Exalytics Software - Version 22.214.171.124.0 and later
Business Intelligence Suite Enterprise Edition - Version 126.96.36.199.150120 and later
Information in this document applies to any platform.
OBIEE 188.8.131.52.150120 suite is integrated with EPM Workspace 184.108.40.206.500 .
In this environment, when a user attempt to apply saved customization or clear a customization of a BI dashboard from Workspace on Internet Explorer (IE) 9 or 10, it fails with below error:
An HTTP error occurred. Contact your system administrator.
On fiddler trace shows the following GET calls:
GET /workspace/saw.dll?Dashboard&PortalPath=xxxxxx=my HTTP/1.1
GET /workspace/saw.dll?Dashboard&SelectionPath=xxxxxx=yyyyyy=8h5jdpeum1t26tm3&ViewState=17aqktino4pg5kqnmrvdeo6eam HTTP/1.1
That should be
GET /analytics/saw.dll?Dashboard&PortalPath=xxxx=yyyy=my HTTP/1.1
GET /analytics/saw.dll?Dashboard&SelectionPath=xxxx=yyyyy=zzzzz=aaaaa=bbbb HTTP/1.1
The issue can be reproduced with the following steps:
On Browser IE9 or IE10
- Log into workspace
- Open BI Interactive Dashboard
- Go to Edit and select "Apply Saved Customization" or "Clear Customization"
The issue occurred when the users use IE9 or IE10 (with recommended settings in <Note 820892.1> too) and only from Workspace.
With IE8 and from BI Analytics page the operations works fine and no errors occur.
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