OBIEE 11g - Error Exporting a Narrative View with HTML Table to Excel "There was an error processing your download. Please check with your administrator"
(Doc ID 2083090.1)
Last updated on SEPTEMBER 21, 2023
Applies to:
Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 and laterInformation in this document applies to any platform.
Symptoms
Error exporting a Narrative View with HTML Table to Excel
- When trying to export a dashboard page to Excel in OBIEE versions 11.1.1.7 and 11.1.1.9 you get the following error message:
“There was an error processing your download. Please check with your administrator”
- Error on the sawlog.log:
RPCServer returned a error: Error while executing ExcelRpcCall.processMessage
java.lang.ArrayIndexOutOfBoundsException
- The same error happens when you export the Analysis table to Excel 2007+.
- The export of the problem analysis to Excel 2003 is working without an error and the export of the problem dashboard page to Printable PDF is working.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |