OBIEE 11g - Error Exporting a Narrative View with HTML Table to Excel "There was an error processing your download. Please check with your administrator" (Doc ID 2083090.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Error exporting a Narrative View with HTML Table to Excel

When trying to export a dashboard page to Excel in OBIEE versions 11.1.1.7 and 11.1.1.9 you get the following error message:

“There was an error processing your download. Please check with your administrator”

RPCServer returned a error: Error while executing ExcelRpcCall.processMessage
java.lang.ArrayIndexOutOfBoundsException

The same error happens when you export the Analysis table to Excel 2007+.
The export of the problem analysis to Excel 2003 is working without an error and the export of the problem dashboard page to Printable PDF is working.

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Symptoms

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