HSF - Opatch Fails And Is Unable To Find Where The File Is Active: "Prerequisite check "CheckActiveFilesAndExecutables" failed."
(Doc ID 2127339.1)
Last updated on NOVEMBER 02, 2022
Applies to:
Hyperion Strategic Finance - Version 11.1.2.4.000 and laterInformation in this document applies to any platform.
Symptoms
Trying to apply Patch 11.1.2.4.002: Release 11.1.2.4.002 Patch Set Exception (PSE): 22886817
In the Opatch Log the following file shows as active:
[Apr 12, 2016 11:48:34 AM] Following files are active :
D:\Oracle\Middleware\EPMSystem11R1\products\hsf\bin-64\HSFServer.exe
D:\Oracle\Middleware\EPMSystem11R1\products\hsf\bin-64\HSFServer.exe
[Apr 12, 2016 11:48:34 AM] Prerequisite check "CheckActiveFilesAndExecutables" failed.
The details are:
Following files are active :
D:\Oracle\Middleware\EPMSystem11R1\products\hsf\bin-64\HSFServer.exe
D:\Oracle\Middleware\EPMSystem11R1\products\hsf\bin-64\HSFServer.exe
The file cannot be seen running in services.
Attempting to rename the HSFServer.exe results in a message saying it is being used by the DHCP Client.
Attempting to stop the DHCP Client Service and then trying to rename the HSFServer.exe, results in a message saying it is being used by the event logs.
Changes
Trying to patch 11.1.2.4.00 with current PSU.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |