Opatch is Fail Unable to Find Where the File is Active: Prerequisite check "CheckActiveFilesAndExecutables" failed (Doc ID 2127339.1)

Last updated on APRIL 15, 2016

Applies to:

Hyperion Strategic Finance - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Trying to apply Patch 11.1.2.4.002: Release 11.1.2.4.002 Patch Set Exception (PSE): 22886817

In the Opatch Log the following file shows as active:

[Apr 12, 2016 11:48:34 AM] Following files are active :
D:\Oracle\Middleware\EPMSystem11R1\products\hsf\bin-64\HSFServer.exe
D:\Oracle\Middleware\EPMSystem11R1\products\hsf\bin-64\HSFServer.exe
[Apr 12, 2016 11:48:34 AM] Prerequisite check "CheckActiveFilesAndExecutables" failed.
The details are:

Following files are active :
D:\Oracle\Middleware\EPMSystem11R1\products\hsf\bin-64\HSFServer.exe
D:\Oracle\Middleware\EPMSystem11R1\products\hsf\bin-64\HSFServer.exe

 

You do not see this file running in services.

If you try to rename the HSFServer.exe it says it is being used by the DHCP Client.

If you stop the DHCP Client Service and then try to rename the HSFServer.exe, is says it is being used by the event logs.

 

Changes

 Trying to patch 11.1.2.4.00 with current PSU.

Cause

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