Exalytics and OBIEE 11g: OBIEE 11.1.1.9.5 Login Fails with Error 500--Internal Server Error

(Doc ID 2131020.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.9.5 and later
Oracle Exalytics Software - Version 1.0.0.5.0 and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.9.5 and later
Information in this document applies to any platform.

Symptoms

After configuring multiple MSAD providers, the OBIEE login screen displays the following error, even though all OBIEE services are running:

Error 500--Internal Server Error
From RFC 2066 Hypertext Transfer Protocol--HTTP/1.1
10.5.1. 500 Internal Server Error
The Server encountered an unexpected condition which prevented it from fulfilling the request.

 

Screenshot of the error message:

 

 

Changes

Changes include:

1. New install of OBIEE 11.1.1.9.5 release
2. Added a new provider, MS Active Directory, and completed all configurations steps.
3. Successfully refreshed all guids.
4. Interim Patch for <Patch 21895214> MERGE REQUEST ON TOP OF 11.1.1.9.0 FOR BUGS 20188679 21382568 (Patch) was applied.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms