Cloud Fusion Financial Reporting Studio Error: "You Are Not Authorized To Use This Functionality. Contact Your Administrator" (Doc ID 2131740.1)

Last updated on AUGUST 30, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 to 11.1.2.4.006 [Release 11.1]
Information in this document applies to any platform.
1. On Premise version of Financial Reporting hosted on Public Cloud.
2. SSL-enabled environment.

Symptoms

You have recently downloaded Fusion Financial Reporting (FR) Studio from EPM Workspace and installed it on a client machine.  Your login attempts fail with the following error message: "You are not authorized to use this functionality. Contact your administrator."

Trace-level entries in FRClientLogging.log file show the following "Bad Certificate" related error message: "javax.naming.CommunicationException [Root exception is java.net.ConnectException: https://<server_name>.oraclecloud.com:443: Destination unreachable; nested exception is: javax.net.ssl.SSLKeyException: FATAL Alert:BAD_CERTIFICATE - A corrupt or unuseable certificate was received.; No available router to destination]".

Cause

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