EPM: Web Services Starting in ADMIN Mode After System Crash Error: "ZipException: Zip file looks empty" (Doc ID 2132015.1)

Last updated on MAY 06, 2016

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.4.000 and later
Hyperion Analytic Provider Services - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

After a system crash, the EPM web applications, i.e. Essbase Administration Services (EAS), Analytic Provider Services (APS), are starting in ADMIN mode instead of RUNNING.

The start logs for the webapps, (/Oracle/Middleware/user_projects/epmsystem1/diagnostics/logs/starter on Unix, \Oracle\Middleware\user_projects\epmsystem1\diagnostics\logs\services) on Windows, show the following error for the EAS Server:

<Apr 27, 2016 11:51:13 AM EDT> <Error> <HTTP> <BEA-101062> <[WebAppModule(EAS [Version=11.1.2.0]:eas)] Error reading Web application "E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\tmp\servers\EssbaseAdminServices0\tmp\_WL_user\EAS_11.1.2.0\ddix2h\eas.war".
java.util.zip.ZipException: Zip file looks empty
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(ZipFile.java:117)
at java.util.jar.JarFile.<init>(JarFile.java:135)
at java.util.jar.JarFile.<init>(JarFile.java:72)
at weblogic.servlet.internal.WebAppModule.createVirtualJarFile(WebAppModule.java:1391)
Truncated. see log file for complete stacktrace

Cause

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