How To Clear User Settings In Account Reconciliation Manager (ARM) Before This Ability Was Added To The GUI (Doc ID 2133775.1)

Last updated on MARCH 30, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.2.501 and later
Information in this document applies to any platform.

Goal

You're experiencing an issue with one or more ARM users' accounts and wish to reset their user settings. In Financial Close Management (FCM) versions prior to 11.1.2.3, the GUI did not offer any way to achieve this task. In more recent versions, administrators can use the Clear Settings button (under Manage Users, select affected user, click Edit). The option was first available to ARM users in 11.1.2.3, then to Close Manager users in 11.1.2.4.

Solution

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