My Oracle Support Banner

Close Manager's BI Dashboard shows the Status Overview Portlet Stuck At “Fetching Data” in Internet Explorer 11 (Doc ID 2136388.1)

Last updated on OCTOBER 24, 2022

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.
Status Overview portlet correctly displays information in Firefox browser.

Symptoms

Close Manager's BI Dashboard shows Status Overview portlet stuck at "Fetching Data..." in Internet Explorer 11. The same Status Overview portlet works successfully in Mozilla Firefox.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.