ARM Group Email Notifications Are Not Being Sent. Team Emails Are. (Doc ID 2141884.1)

Last updated on MAY 25, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.000 to 11.1.2.4.103 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Email notifications are configured successfully and working appropriately for both individual users and Teams assigned to a reconciliation. However, notifications are not working when assigning a Native Directory Group to a reconciliation, even when the Group contains the exact same users that exist within a Team.

Changes

 Implementation of Native Groups

Cause

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