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Unable To Expand User Directory In Shared Services when using IE 11 (Doc ID 2166823.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


In the Shared Services console, you're attempting to expand the User Directory, but nothing happens when you click the "+" icon.  This occurs for Internet Explorer 11 but not for Internet Explorer 9.  It occurs in Mozilla Firefox as well.


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