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Exalytics: OBIEE Write Back fails with Error: "[nQSError: 13017] User or application role has not been granted the Direct Database Access privilege to access the database" (Doc ID 2166863.1)

Last updated on JULY 22, 2023

Applies to:

Business Intelligence Suite Enterprise Edition - Version to [Release 11g]
Business Intelligence Server Enterprise Edition - Version and later
Oracle Exalytics Software - Version and later
Information in this document applies to any platform.


Write back feature stopped working after migrating from OBIEE to OBIEE environment. Verified that write back feature is setup as per documentation - Process for Configuring Write Back

When trying to do an insert or update below error is encountered:

'An error occurred while writing to the server. Please check to make sure you have entered appropriate values. If the problem persists, contact your system administrator.'

Error messages noted in Oracle BI Server log (nqserver.log) :

 NOTE: While this issue occurred on an Exalytics server, the problem is not unique to Exalytics and may happen on any OBIEE server environment.


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