Workflow User Is Unable To View Reconciliations In Account Reconciliation Manager (ARM) (Doc ID 2170118.1)

Last updated on AUGUST 11, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.103 and later
Information in this document applies to any platform.

Symptoms

You sign into ARM as an admin and you are able to see all reconciliations.  When you switch to the Workflow User role, you only see recs that you have specific permissions to see via preparer, reviewer, viewer, or commentator roles. Also, if your user is assigned as preparer for a specific rec, the Administrator role can see it, but you need to login as the Workflow role to be able to edit and submit the rec.

Cause

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