Financial Close Management (FCM) Emails Are No Longer Working Correctly After An FCM Patch Set Update Has Been Applied To The Environment (Doc ID 2187015.1)

Last updated on OCTOBER 04, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.101 and later
Information in this document applies to any platform.

Symptoms

FCM users are no longer receiving expected emails and notifications from FCM.  This includes emails relating to tasks, date changes and late notifications.

Changes

You've recently applied an FCM PSU to the system.

Cause

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