Financial Close Management (FCM) Tasks Are Not Starting At The Assigned Time (Doc ID 2188978.1)

Last updated on OCTOBER 04, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.3.502 and later
Information in this document applies to any platform.

Symptoms

You've just installed and configured FCM. You've successfully created a schedule and some tasks, but the tasks do not start when they are supposed to.

When you submit the FCM validation URL (http://Server:8700/fcc/faces/oracle/apps/epm/fcc/ui/page/FCCValidation.jspx) (substituting your FCM server name for "Server"), you see this error: "Ensure the keystore is configured and that the FCM service is running".

You also see this error in the SOA log: "Client received SOAP Fault from server : NonXAResource 'WL_JDBC_LLR_POOL.financialclose_datasource'"

Cause

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