Planning Security Refresh Error: EPMLCM-14000 Errors occurred during synchronization: [An error occurred while adding user to Essbase.] (Doc ID 2194360.1)

Last updated on OCTOBER 26, 2016

Applies to:

Hyperion Planning - Version 11.1.2.4.004 and later
Information in this document applies to any platform.

Symptoms



Below error occurs for one Planning App. Security refresh does not complete few users

EPMLCM-14000: Error reported from Hyperion Planning.
/Configuration/User Preferences:- Errors occurred during synchronization: [An error occurred while adding user to Essbase.]
/Relational Data/Planning Units:- Import failed. Total - 288, Failed - 1. Cause: Unknown
/Security/Access Permissions/Users:- Errors occurred during synchronization: [An error occurred while adding user to Essbase.]


The issue can be reproduced at will when a security refresh is executed.
Due to this issue, users cannot see the data forms as the filters are not created

Cause

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