Financial Reporting (FR) Reports Fail with 500 Internal Server Error When Generating PDF Preview (Doc ID 2213376.1)

Last updated on DECEMBER 21, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

From Oracle EPM (Enterprise Performance Manager) System Workspace, a user runs a FR Report in Both HTML and PDF preview.

While HTML preview works as expected, the PDF preview doesn't work and the error below is generated:
1. Unable to process request. (OR)
2. The website cannot display the page - HTTP 500


Cause

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