OBIEE12c: OBIEE 12C SILENT INSTALLATION failure: "Service instance initialization failed"

(Doc ID 2228704.1)

Last updated on NOVEMBER 19, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.1.0 and later
Information in this document applies to any platform.

Symptoms

After Installing OBIEE for the first time, the error message is observed in saw log: 

Error message in saw log:

[2017-01-30T08:16:33-05:00] [OBIPS] [ERROR:16] [] [saw.soap.makesession] [ecid: cab77c20-f29f-4911-84bf-df6622bcdae9-0000000a,0:2483:234] [tid: 2843363072] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Authentication error. Invalid session ID or session expired (session ID ending with '')
Service instance initialization failed.
LCM Config XML file parsing error.[[
File:soapservicesimpl.cpp
Line:207
Location:
  saw.soap.makesession
  saw.soap.sessionrequesthandler
  saw.SOAP
  saw.httpserver.request.soaprequest
  saw.rpc.server.responder
  saw.rpc.server
  saw.rpc.server.handleConnection
  saw.rpc.server.dispatch
  saw.threadpool.socketrpcserver
  saw.threads
]]

Exception No Such Service instance Path Not Present /trndshr/tsoapsz1/appl/VCP/obiee/user_projects/domains/APCC_domain_tsoapsz1/bidata/service_instances/apcc/metadata/services.xml

Cause

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