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Unable to Login Administrator Account after patching to 11.1.2.4.343 Error: 'Invalid password or user does not exist' (Doc ID 2243571.1)

Last updated on MARCH 18, 2021

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.4.343 and later
Information in this document applies to any platform.

Symptoms

Upgraded from DRM 11.1.2.2.308 to DRM 11.1.2.4.343.
After restarting DRM, "Admin" account cannot login to drm-web-console with "CSS" password.

Error message
'Invalid password or user does not exist'.

Cause

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In this Document
Symptoms
Cause
Solution


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