Unable to Login Administrator Account after patching to Error: 'Invalid password or user does not exist'

(Doc ID 2243571.1)

Last updated on JUNE 18, 2018

Applies to:

Hyperion Data Relationship Management - Version and later
Information in this document applies to any platform.


The customer upgraded from DRM to DRM
After restarted DRM, "Admin" account cannot login to drm-web-console with "CSS" password.

Error message
'Invalid password or user does not exist'.


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