Intermittent Access Errors When Logging Into The FR Studio "You are not authorized to use this functionality.Contact your administrator."

(Doc ID 2266219.1)

Last updated on MAY 22, 2017

Applies to:

Hyperion BI+ - Version and later
Information in this document applies to any platform.


On : version, Product Usage

When attempting to login to Financial Reporting Studio,
the following error occurs intermittently.

You are not authorized to use this functionality.Contact your administrator.


The FinancialReporting instance log has the following error :

<ServletContext-/bea_wls_internal> <[ACTIVE] ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> at weblogic.rjvm.http.HTTPServerJVMConnection.acceptJVMConnection(
at weblogic.rjvm.http.TunnelLoginServlet.service(
at javax.servlet.http.HttpServlet.service(
at weblogic.servlet.internal.StubSecurityHelper$
at weblogic.servlet.internal.ServletStubImpl.execute(
at weblogic.servlet.internal.WebAppServletContext$
at weblogic.servlet.internal.WebAppServletContext.execute(
The error usually occurs when the HTTP tunneling is not enabled in the Weblogic instance.

The issue has the following business impact:
Due to this issue, users cannot access the Financial Reporting Studio client consistently.


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