Exalytics: OBIEE 12c Users With Either BI Author or BI Content Author Application Roles Cannot Log On to Visual Analyzer (Doc ID 2268212.1)

Last updated on JUNE 25, 2017

Applies to:

Business Intelligence Reporting and Publishing - Version 12.2.1.0.0 and later
Oracle Exalytics Software - Version 2.0.0.0.0 and later
Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 to 12.2.1.0.0 [Release 12g]
Information in this document applies to any platform.

Symptoms

In OBIEE 12.2.1.0.0, users with the BI Administrator Role can successfully log into Visual Analyzer. However, users with the BI Author or BI Content Author Application Role are not able to login. Instead, user sees a spinning icon and logon does not succeed.

Cause

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